This picture was taken on Sunday at the Co-Op grocery store in Prince Albert. (Nigel Maxwell/ paNOW Staff)

By CKOM News Staff

Cyber crime

Shortage on shelves in midst of Co-op cybersecurity incident

Jul 2, 2024 | 2:48 PM

A cybersecurity incident last week, affecting Co-Op cardlock locations across Western Canada, is also having an impact on peoples’ ability to buy groceries.

According to a statement from Federated Co-operatives Limited, the primary supplier for Co-op food stores, the incident is affecting some internal customer-facing systems which could impact the company’s inventory of certain grocery items. This was confirmed on Tuesday by Discovery Co Op, which serves the North Battleford area, and issued an update to its social media page.

“We apologize if we do not have the product or specific item you are looking for,” they said. “Thank you for your patience and support as we work through this incident.”

In turn Lake Country Co-Op also advised their Pharmacy App was down, and encouraged people looking to refill their prescription, to call the Marketplace Pharmacy.

A picture taken at the Co Op store in Warman. (650 CKOM)

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Amongst the numerous Co-Op card lock locations affected are those in Prince Albert, Spiritwood, Melfort and North Battleford regions.

According to Federated Co-operatives Limited, currently, there is no evidence that consumer data was compromised, and the company will take appropriate action.

— with files from CKOM staff